Shipping policy

[ TRXPSTAR US ] 

Thank you for choosing [ TRXPSTAR US ] ! We look to provide you with a seamless shopping experience and ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy.

Pre-made Orders: Please allow up to 3-5 business days for your order to be processed and shipped.

Pre-order Items: Please allow up to 15-24 business days for your order to be shipped after the pre-order window closes. Our preorder windows typically close on Fridays for that week's batch. Please note that it will be clearly indicated on the product if it is a preorder item.

International Orders: Please be aware that we are not responsible for paying any import fees taxes or duties imposed by your country's customs agency. These fees must be paid by the customer upon delivery. We will not issue refunds for any international orders due to unpaid customs fees.

Lost Packages: Once your order is in the hands of USPS, UPS, or DHL, we are not responsible for any lost or damaged packages during transit. However, we will do our best to assist you in filing a claim with the shipping carrier to recover your lost package.

If you have any questions or concerns regarding your order, please do not hesitate to contact us at trxpstarus@gmail.com

We are always here to help!

Thank you for shopping with [ TRXPSTAR US ]  ! 

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